We recently rebranded and needed new settlement hampers ASAP for our clients. I jumped onto Byron Bay Gifts to update our online account so we didn’t lose our order history or rewards points, and their online chat sorted it in seconds.
From there I found our favourite hampers, added a bottle of champers, uploaded our new logo for its first branded ribbon print and had the whole order placed by 9am. By 11am our six hampers with custom cards and branded ribbon were already dispatched. They arrived the very next business day, perfectly in time for three settlements that afternoon.
What absolute legends. When you mark something as urgent, they actually treat it as urgent and pull out all the stops. If there is ever the slightest delay, I get a phone call straight away which is incredibly rare these days.
Five star service every time.
From Kyanne from KH Real Estate
