SHIPPING & RETURNS
Speedy delivery. Thoughtful service. Easy returns.
Estimated Delivery Times
| Location | Delivery Time |
|---|---|
| Sydney & Brisbane | 1–2 business days |
| Melbourne & Adelaide | 2–4 business days |
| Perth | 4-5 business days |
| Regional Areas | 2–5 business days |
Free Standard Shipping
Orders over $100 Australia wide
Standard Shipping
$9.90 for orders under $100
Express Shipping
$21.90 Australia wide
Important Information
Delivery estimates may vary during peak periods
No international shipping available
We are unable to deliver directly to hospital patients.
Express delivery only applied when selected at checkout
Returns & Exchanges
Change of Mind
30 days for refund, exchange, or store credit. Items must be in original condition and unopened.
Opened or Sampled Products
Opened or sampled products are not eligible for return/exchange unless faulty.
Faulty or Damaged Items
Contact us within 14 days with supporting photos for replacement, refund, or store credit.
How to Make a Return
Contact Our Team
Email us with your order number and reason for return
Prepare Your Parcel
Pack items securely in original packaging if possible or we may arrange collection for faulty items
Send Your Return
Ship to the address provided by our team
Return Processing
We'll process your return within 3–5 business days of receipt
Frequently Asked Questions
Can I return opened products?
For hygiene and safety reasons, opened or sampled products are not eligible for refund, exchange or store credit unless deemed faulty.
How long do refunds take?
Refunds are processed within 3–5 business days of receiving your return. Please allow 4-5 business days for the refund to appear in your account.
Do you offer international shipping?
Currently, we only ship within Australia. We deliver to all localities within Australia.
Can I track my order?
Yes! You'll receive a tracking number via email once your order has been dispatched. You can use this to track your delivery.
Find Your Favourite
Shop our huge range of hampers to find the best gifts for friends, family and colleagues.
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- $100.00
- Regular price
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- $65.00
